Advanced Contact Center Express Scripting Labs (ACCXSL) is a 5-day instructor-led, lab-intensive course intended for experienced Unified Contact Center Express (CCX) administrators who need in-depth knowledge advanced scripting techniques using comple

• •Experienced Unified CCX engineers and administrators charged with building applications. Anyone who has attended UCCX and requires more hands-on training on advanced

• •UCCX course or equivalent knowledge Some UCCX additional field experience